Alarms

Add or Edit and Alarm

This screen allows you to set up alarms to monitor the trunks.

Name

Give it a memorable Name

Period

When to check the status of the alarms you have set up

Alarm Type

What to monitor

  • ALOC - Average Length of Call
  • ASR - Answer Seize Ratio
  • CIC - Consecutive Incomplete Calls

Min and Max Values

Depending on what alarm type is selected will depend on the number to put in these fiels. Read the on screen docs for hints

Trunk

Trunk to Monitor

Status

Active or inactive

Email to Send Alarm

Put in your email address.